Expand your skills. Get new features first. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. Privacy Statement. Microsoft Remote Desktop. See System Requirements. Available on HoloLens. Description Use the Microsoft Remote Desktop app to connect to a remote PC or virtual apps and desktops made available by your admin. Show More. People also like.
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Microsoft Business. Microsoft Enterprise. Browse All Community Hubs. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for. Did you mean:. Sign In. Remote help: a new remote assistance tool from Microsoft. Eugenie Burrage. Published Nov 02 AM Specifically, we will introduce four new capabilities for remote help: Role-based access control RBAC and permissions: to define who is authorized to support which user or groups of users.
Elevation: to help Administrators determine if helpdesk associates can use local administrative privileges to troubleshoot an employees' device, or if elevation of the task permissions is required.
Compliance warnings: to help protect the organization from security risks, alerts are displayed to the helpdesk associate if a device is out of compliance and may introduce a security risk to the organization. Reporting: to identify recurring issues and potentially suspicious activity.
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